Archive for the ‘Business’ Category

There are a ton of Gen Y related articles being written these days, it seems everyone is trying to grapple with this ‘problem’. I read an article today on the MyCareer website which I thought was more perceptive than most, probably because it actually had quotes that I could relate to. The key quotes for me were: [...]

Wednesday, February 4th, 2009 at 12:24 0 comments

Email marketing is not just spam, it is an important way of updating and maintaining a relationship with your customers. For many however it is a black art (literally) plagued by blacklists and emails disappearing into black holes. The various explanations for failed email delivery however are often highly technical and involve trial and error [...]

Wednesday, January 21st, 2009 at 17:49 0 comments

The Satyam outsourcing fraud was a story that I found interesting this week. I think outsourcing can be cost effective from a companies perspective, but it appears that it isn’t always cost effective from an outsourcers perspective. From the ZDNet article is was revealed that: And during the September quarter, the company also reported inflated [...]

Tuesday, January 13th, 2009 at 18:17 0 comments

PipeNetworks have survived ANZ pulling the plug on their finance and have emerged from a share trading halt to announce that Project Runway is pushing ahead. It is great to see that even in tough financial times that profitable and well founded projects can still get through with smart companies banding together. It represents more [...]

Saturday, December 20th, 2008 at 09:55 0 comments

As far as I am concerned, having a website without having a CRM/sales system behind it is like having a shopfront with no shop. People can view your products, but they can’t offload their hard earned cash. Why do that to yourself? Unfortunately it seems that companies need to literally see people banging on the [...]

Thursday, November 6th, 2008 at 17:29 0 comments

An article by Andrew McAfee triggered my interest today, what will happen to technology in a recession? Or more specifically, what technology actually excels in a recession? Some IT leaders have commented in the NY Times, but I would like to focus more specifically on software technology. The most obvious answer is that the cheapest [...]

Thursday, October 9th, 2008 at 22:02 0 comments

I have now been working with CRM systems for 5 years. It is only recently that I have seen the industry  (finally) mature to a stage where it is no longer engaged in a straight up feature war. This has been driven by two things; a maturity of product offerings and a recognition by customers [...]

Friday, September 26th, 2008 at 00:22 0 comments

I am really focusing on user interfaces at the moment, both due to requirements at work and personal interest. It is one of those areas where the computer science ends, and the people science begins. It is very rare to come across a good user interface, in fact UI’s have reached the stage of ridicule [...]

Thursday, September 11th, 2008 at 00:11 0 comments

SAAS is a cheap delivery model right? Well it depends if you are a technical or a business oriented person. There was a very interesting article on Business Spectator today regarding the costs of deploying SAAS software. One of the most interesting statistics for me was that Salesforce.com (one of the few genuinely profitable SAAS [...]

Thursday, August 28th, 2008 at 14:36 0 comments

New Digital Media have today announced a partnership between Ebay and CareerOne. Well I use the word ‘partnership’ loosely, because essentially it is a cross-linking agreement. There is a new sub-domain of CareerOne with an Ebay header, and on the flip side Ebay have added a Jobs tab and CareerOne banners smattered through their website. [...]

Saturday, August 23rd, 2008 at 00:21 0 comments