Posts Tagged ‘Social CRM’

Intranets often receive a lot of criticism, primarily due to a lack of use and therefore an assumption that they are useless. Personally I think this couldn’t be further from the truth, a poorly used intranet is a clear sign that your company culture is not collaborative. Jive seem to have recognised this, and have […]

Monday, December 28th, 2009 at 23:19 0 comments

Social CRM is a buzz word that is spiralling out of control at the moment. What does it mean? I googled around and didn’t really find a consistent message. Instead I am going to explain my interpretation, let me know if you think it makes sense. Social networks have two strong points, they are full […]

Wednesday, March 25th, 2009 at 22:40 0 comments