Scott Savage's Blog

Software runs my life

Tag: errors

Windows Mobile 6.5 fails to ActiveSync with Google Apps

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On August 2, 2010

In Google, Hardware, Microsoft, software

Setting up your Windows Mobile 6.5 phone for Google Apps should be simple, there are some clear instructions located here. However I have found that on some HTC Windows based phones the account creation process does not go so smoothly. After a bit of hunting around I found someone who had a fix for me. Here is the more detailed version of how to get it working:

  1. Connect your phone to your PC via the USB cable
  2. Disable all syncing with your PC by clicking Tools -> Options
  3. Click the Settings button and add your Exchange (Apps) account (do not check “Detect Settings”) and check Email syncing only
  4. Sync
  5. Edit the Exchange settings and check “Detect Settings”
  6. Sync
  7. Edit the Exchange settings again and check Calendar and Contacts (no tasks in Apps remember!)
  8. Sync again

And there you go! Not sure if this is a bug in Activesync, the phone or Apps, but it sure is annoying. At least it only occurs on setup, after that everything seems to keep up to date with no problems.

FRS Error 13508 without 13509

By

On January 29, 2009

In Microsoft, software

error_13508Hand a few problems with this error on a new hosted domain controller that uses a VPN to connect back to the head office. Got some tips from Expert Exchange, but to summarise the various steps you should check are simple but effective (and as usual mostly DNS related):

  • Check there are no external DNS servers listed
  • Checked the localhost DNS server is not listed
  • Check that NETBIOS is only enabled over the internal NIC
  • Check that the other domain controllers FQDN’s are pingable
  • Check that the SRV records under the domain and _msdcs forward lookup zones include all your domain controllers (and only their internal IP addresses)
  • Manually trigger the domain controller replication connections through “Active Directory Sites and Services”, expand the server, right click “NTDS Settings” and do “All Tasks” and then “Check Replication Topology”. Make sure you click the Refresh button to see if all the replication links are listed.
  • Use netdiag -v and dcdiag -v to isolate any other problems
  • Keep restarting the Netlogon service 🙂

I really wish the DNS lookup that Active Directory did was a little more resilient (i.e. if the first DNS server lookup fails then use the secondary).

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